Customers

Boubyan Bank

Our users quickly recognized the improvements that the solution provides. Automation has removed many mundane tasks and the alerts that are provided ensure they are able to meet their key performance indicators (KPIs).

Shadi Abu Shamma• Project Manager Boubyan Bank.
CUSTOMER SUCCESS STORY

Rasameel

Our users rely on OpenText as the single, reliable source when locating a document needed in their day to day activities.

Aladdin Maswadeh• Supervisor - Chairman's Office
Rasameel.

CUSTOMER SUCCESS STORY

Pharma International

We were impressed that OpenText has the ability to provide the most complete, end-to-end Enterprise Information Management solution. OpenText was the only choice for us.

Ahmad AlShami • IT Manager
Pharma International.
CUSTOMER SUCCESS STORY

Pharma International

One of our KPIs is the average process time of a workflow. We see an improvement time of 43% when comparing present day times with the old system. In addition, tracking and follow-up of tasks are improved due to multiple ways of tracking processes.

Khalid Elyan • Planning Manager
Pharma International
CUSTOMER SUCCESS STORY

King Saud University

The ease with which we were able to customize the solution to meet the needs of our users was a huge benefit in gaining their confidence. The flexibility that OpenText offers has been key to the success of the project.

Dr Ahmed Albarrak • CIO of the University Hospitals

King Saud University.

CUSTOMER SUCCESS STORY

Abuhimed Alsheikh Alhagbani Law Firm

We selected OpenText eDOCS for a purpose, to provide secure, stable and efficient document management and it fulfils it very well. It’s not just the product, but also the support, services and the people that all came together to deliver a very successful project in a tight timetable.

Mohammed Bahelmi • General Manager Abuhimed Alsheikh Alhagbani Law Firm.
CUSTOMER SUCCESS STORY

Kuwait Banking Association

Productivity within KBA has improved with staff no longer having to wait for paper documents to be retrieved. They are able to self-serve by searching OpenText for the document they need, which is then instantly displayed, allowing them to focus on the task in hand.

Khalid Hussain • IT Supervisor

Kuwait Banking Association.

CUSTOMER SUCCESS STORY

Global

Global selected OpenText and the OpenText ECM Suite, “OpenText were able to demonstrate not only the technological knowhow, but also the understanding of how Enterprise Content Management can be used to address the very challenges that Global was facing.

Hakam Abu Zarour • Chief Information Officer
Global.
CUSTOMER SUCCESS STORY

Industrial Bank Of Kuwait

We've been delighted with the smooth implementation and this has the foundation and confidence to press ahead and introduce the solution to other parts of the business.

Kamel S. Al-Abdul Jalil• Administration Department Manager

The Industrial Bank Of Kuwait.
CUSTOMER SUCCESS STORY

King Fahd University Of Petroleum and Minerals

Sometimes it's not about documentation but rather the need to access data and information enabling the decision-making process.

Sultan Mohammad Al-Otaibi, • Manager Academic IT Supervisor

King Fahd University Of Petroleum and Minerals.
CUSTOMER SUCCESS STORY

Kuwait Petroleum International

“Overall, the project has been a resounding success. By including both management and each affected department from the outset of this project, we’ve had unanimous acceptance of the solution, and requests are being made to extend its use—a truly positive sign.

Ahmad Al-Qattan •
Kuwait Petroleum International

CUSTOMER SUCCESS STORY

Petrochemical Industries Company

We set out to involve all business stakeholders in the project and kept them involved throughout the project. We firmly believe this has been instrumental in the overall success of the project.

Mohammad Hassan Al Kandary. IT Application Team Leader
Petrochemical Industries company.
CUSTOMER SUCCESS STORY

Customers Testimonial

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Some of our Customers

Financial Services

Government

Oil and Gaz

Others